Privacy Policy

At Warren Federal Credit Union, the basis of each member relationship is trust. As financial servicesprofessionals entrusted with sensitive financial information, we respect the privacy of our members and are committed to treating member information responsibly. Our Member Information Privacy principles serve as standards for all Warren Federal Credit Union employees for collection, use, retention, and security of individual member information.

We recognize your right to privacy at Warren Federal Credit Union; we recognize that you have a right to expect your personal financial information to remain private and secure. We will maintain standards to ensure that your information is private and secure at all times.

We collect, retain and use information about you only when we reasonably believe it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service. We will use this information only in accordance with the principles set out in these Privacy Principles.

We continually strive to maintain complete and accurate information about you and your accounts. Please notify us if you ever believe that our records contain inaccurate or incomplete information about you. We will investigate your concerns and correct any inaccuracies.

At Warren Federal Credit Union, employee access to personally identifiable member information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of member information and on these Privacy Principles. Each Warren Federal Credit Union employee is required to follow our Code of Conduct which states that all information is considered private and privileged and is to be used solely for the purpose of providing you with the finest service available.

Warren Federal Credit Union is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environmentthat protects your account information from being accessed by third parties. We maintain and grant access to member information only in accordance with our internal security standards.

When it comes to sharing member information with non-affiliated companies, Warren Federal Credit Union places strict limits on who receives specific information about member accounts or other personally identifiable data. We do not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated companies for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a credit reporting agencies or similar information reporting agency; or 4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to non-Warren Federal Credit Union companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies. When the Credit Union conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable member information provided to them.

Warren Federal Credit Union recognizes and respects the privacy expectations of our members. We want our members to understand our commitment to privacy in our use of member information. As a result of our commitment, we have developed these Privacy Principles, which are made readily available to our members. Members who have questions about these Privacy Principles or have a question about the privacy of their member information should call the Credit Union at 800-368-9328 and speak to a Credit Union Representative or e-mail us at ezmail@warrenfcu.com.